Built on one rule: fix it like it's ours.
Family-owned, locally run and obsessed with details other shops don't see. That's how a two-bay garage became Hamilton County's most-reviewed body shop.
Started with a promise. Still keeping it.
Ray Castellano opened Sterling in 2004 after years of watching shops rush repairs to hit insurance targets. The promise was simple: repair every car to the manufacturer's standard, tell customers the truth, and stand behind the work for life.
Two decades later we've grown to a 22,000 sq ft facility with a heated downdraft booth, in-house ADAS calibration and a team of certified technicians — but the promise hasn't changed. Neither has our number.
Two decades of doing it right
Sterling opens in a two-bay garage on Rangeline Road.
Moves to Mercantile Drive. First heated downdraft paint booth.
Earns I-CAR Gold Class. Adds computerized frame measuring.
In-house ADAS calibration center opens.
22,000 sq ft, 812+ reviews and the same lifetime promise.
Factory tools. Factory results.
- Heated downdraft paint boothDust-free, baked finishes that cure hard.
- Computerized 3D frame measuringAccurate to within a millimeter.
- OEM-approved welders & rivet gunsFor steel, aluminum and high-strength alloys.
- ADAS calibration bayOEM targets for cameras, radar and sensors.
- Color-match labSpectrophotometer and in-house mixing.
Trained. Certified. Accountable.
I-CAR Gold Class
The industry's highest training level, renewed every year.
ASE certified techs
Every technician holds current ASE certification.
OEM certified
Manufacturer-approved for structural and aluminum repair.
A+ rated
Two decades of resolved-in-your-favor customer care.
Guaranteed for as long as you own it.
Every repair includes a written lifetime warranty on workmanship and paint: no peeling, fading, cracking or color mismatch. It's valid for as long as you own the vehicle, whether your insurer paid or you did.
No fine print games. Bring it back and we make it right.
- Paint & finishPeeling, blistering, fading, cracking and color mismatch.
- Body & structural workPanel fit, alignment and weld integrity.
- WorkmanshipAnything we repaired, done right, for life.
Parts are covered by their manufacturer's warranty. Normal wear, new damage and neglect aren't covered.
People you'll actually talk to
Ray Castellano
30 years in collision repair. Started Sterling in a two-bay garage and still signs off on every structural repair.
Jenna Whitlock
Your claim quarterback. Handles adjusters, rentals and updates so you never have to chase anyone.
Omar Haddad
Color-match obsessive. If a pearl white can be matched, Omar has matched it.
Kyle Brennan
Writes estimates that don't surprise you. Most photo estimates go out within the hour.
Stop by. We'll show you around.
1420 Mercantile Dr, Carmel. Coffee's on, and the booth is always spotless.