Computer Repair & IT Support
Onsite and remote computer help for homes and businesses in Muncie, Pendleton, the Indianapolis area and central Indiana. Book online - you're invoiced after the work.
What I Fix
Onsite or remote, these are the jobs I handle every week.
Wi-Fi & Network
Dead zones, slow connections, routers, mesh systems and firewall setup.
Cameras
Security camera installation, setup and mobile viewing.
Backup & Recovery
Backups set up so they actually run, and help getting files back after a failure.
Virus Removal
Malware and adware removal to secure your privacy and system health.
Upgrades
SSD and RAM upgrades, clean Windows or macOS reinstalls, and moving your files to a new computer.
Slow Computer / Performance Tuning
Slow startups, sluggish applications, and general performance issues.
Printer & Scanner Setup
Installing, configuring, and troubleshooting printers and scanners.
Password & Account Recovery
Locked out of Windows, email, or other accounts.
Email Setup & Migration
Setting up business or personal email, migrating to a new provider.
Software Installation & Troubleshooting
Installing programs, fixing crashes and compatibility issues.
Blue Screen / Error Diagnosis
Diagnosing system errors, crashes, and Windows issues.
Other — Not Listed
We do much more than what is listed here. Contact us if your issue isn't listed.
Services & Pricing
Regular bookings start the next day. One-time services are invoiced after the work - nothing is charged at booking.
Onsite Support
$75/hr residential
$100/hr business
- 2-hour minimum
- Plus service call fee
Common jobs
- PC installation and hardware repair
- SSD and RAM upgrades
- Desktop, laptop and tablet troubleshooting
- Wired and wireless networking and firewall setup
Remote Support
$75/hr residential
$100/hr business
- 1-hour minimum
- No service call fee
Common jobs
- Diagnosing and repairing software issues
- Virus and spyware removal
- Installing critical updates and optimizations
- Setting up printers, scanners and email
Onsite Assessment
$150 residential
$200 business
- Plus service call fee
- Up to 2 hours on site
- Written recommendations and a quote
- Fee is separate from any project work
Need Help Today?
Same-day service is available through Emergency service.
9:00 AM – 5:00 PM Mon–Fri, 10:00 AM – 2:00 PM Sat, closed Sun. Double the hourly rate.
Service Call Fee
Added to on-site visits. Distance is measured from Pendleton, IN. We travel as far as needed. Remote support has no service call fee.
| Distance | Fee |
|---|---|
| Up to 40 miles | $50 |
| Up to 75 miles | $75 |
| Up to 100 miles | $100 |
| Over 100 miles | Quoted |
How Remote Support Works
Remote support uses HelpWire. There's nothing to set up before your appointment.
- 1Book a remote support appointment online.
- 2At your appointment time, you get a HelpWire link.
- 3Open the link and follow the prompts.
Smarter Diagnostics & Documentation
I use advanced tools to analyze system logs, research complex error codes, and document solutions faster. You get clearer explanations and faster resolution - backed by 25 years of hands-on experience.
- Faster root-cause analysis for network and PC issues
- Clearer, plain-language documentation of fixes
- Troubleshooting guides for recurring issues
- Smarter recommendations for system optimizations
Why Choose HelpComputerGeek
Personal tech support designed for people.
- Serving homes and businesses since 2001.
- Clear, friendly explanations in plain language - no confusing technical jargon.
- Remote support or an on-site visit, whichever fits the problem.
- Invoiced after the work - nothing is charged at booking.
- A long-term relationship with a technician you can actually trust.