
Emergency Same-Day IT Service
Same-day onsite or remote help, 9:00 AM – 5:00 PM Mon–Fri, 10:00 AM – 2:00 PM Sat, closed Sun. Emergency service is double the hourly rate.
Emergency Rate
Double the Hourly Rate
$150/hr residential · $200/hr business
Emergency onsite has a 2-hour minimum plus the service call fee, which is not doubled. Emergency remote has a 1-hour minimum and no service call fee.
Emergency Onsite (Same Day)
$150/hr residential
$200/hr business
- 2-hour minimum
- Plus service call fee (not doubled)
Emergency Remote (Same Day)
$150/hr residential
$200/hr business
- 1-hour minimum
- No service call fee
How Emergency Service Works
- Available 9:00 AM – 5:00 PM Mon–Fri, 10:00 AM – 2:00 PM Sat, closed Sun.
- Send your request below, or call or text us. Tell us what's wrong and where you are.
- We contact you back to confirm the time. Onsite visits can start about 2 hours out, to allow for travel.
- Invoiced after the work - nothing is charged at booking.
Can it wait until tomorrow? Regular bookings start the next day at standard rates - see Repair & Remote Support. The on-site service call fee depends on distance from Pendleton, IN.
Request Emergency Service
Tell us what's wrong and we'll call or text you back to set a time. Or call or text (317) 854-4784.
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