Emergency Same-Day IT Service

Emergency Same-Day IT Service

Same-day onsite or remote help, 9:00 AM – 5:00 PM Mon–Fri, 10:00 AM – 2:00 PM Sat, closed Sun. Emergency service is double the hourly rate.

Emergency Rate

Double the Hourly Rate

$150/hr residential · $200/hr business

Emergency onsite has a 2-hour minimum plus the service call fee, which is not doubled. Emergency remote has a 1-hour minimum and no service call fee.

Emergency Onsite (Same Day)

$150/hr residential

$200/hr business

  • 2-hour minimum
  • Plus service call fee (not doubled)

Emergency Remote (Same Day)

$150/hr residential

$200/hr business

  • 1-hour minimum
  • No service call fee

How Emergency Service Works

  • Available 9:00 AM – 5:00 PM Mon–Fri, 10:00 AM – 2:00 PM Sat, closed Sun.
  • Send your request below, or call or text us. Tell us what's wrong and where you are.
  • We contact you back to confirm the time. Onsite visits can start about 2 hours out, to allow for travel.
  • Invoiced after the work - nothing is charged at booking.

Can it wait until tomorrow? Regular bookings start the next day at standard rates - see Repair & Remote Support. The on-site service call fee depends on distance from Pendleton, IN.

Request Emergency Service

Tell us what's wrong and we'll call or text you back to set a time. Or call or text (317) 854-4784.